Background

Experience.

Currently working in IT support, self-taught into networking certs, and open to both IT roles and offline Flutter project work.

Work Experience

IT Support Specialist Full-Time

Feb 2026 - Current

Rada Public Relations - Heliopolis

  • Provide technical support for software and hardware issues across company systems
  • Perform network maintenance and troubleshooting
  • Manage IT inventory, backups, and system documentation

IT Support Specialist Part-Time

Sep 2023 - Jul 2025

El Helal Import & Export - New Cairo

  • Provided technical support for software and hardware issues across company systems
  • Performed network maintenance and troubleshooting
  • Handled backups and system documentation

IT Support Specialist Part-Time

Nov 2021 - Jul 2025

Rada Public Relations - Heliopolis

  • Provided technical support for software and hardware issues across company systems
  • Performed network setup, maintenance, and troubleshooting
  • Managed IT inventory, backups, and system documentation

Education

Bachelor in Computer Science

2026

Cairo Higher Institute - New Cairo

Certifications

CompTIA A+ CompTIA Network+ Google IT Support Certificate

Skills

Technical

Flutter Python C++ Java Git Prompt Engineering Network Configuration System Maintenance & Troubleshooting

Creative Tools

Adobe Photoshop Lightroom DaVinci Resolve Canva